Privacy Policy for Four Pine Valley
Last updated November 2025
Four Pine Valley is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you stay with us, visit our website, or interact with our services. If you have any questions about this Privacy Policy, please contact us at:
780-242-0383
1. Information We Collect
A. Personal Information
We may collect the following information when you book a stay or contact us:
Name
Email address
Phone Number
Billing and Payment information
Number of Guests
Any special requests or accommodations
B. Automatically Collected Information
The website and/or booking platform, may collect:
IP address
Browser type
Device Information
Pages viewed and time spent on the site
Cookies or similar tracking technologies
C. Optional Information
You may also choose to share:
Facebook or reviews
Photos or social media posts (only if you voluntarily tag or share)
2. How We Use Your Information
We use your information to:
Process and Manage your booking
Communicate with you before, during, and after your stay
Provide customer service and support
Improve our services and guest experience
Send optional updates, promotions, or announcements (only with consent)
Meet legal, safety, or regulatory requirements
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Trusted service providers (e.g., payment processors, booking platforms)
Law Enforcement or authorities if required by the law
Business partners helping us operate the glamping site (only as needed and with confidentiality agreements)
4. Data Storage & Security
We take reasonable measures to protect your information, including:
Secure payment processing
Limited access to personal data
Use of encrypted or secure systems whenever possible
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
If applicable to our website, cookies may be used to:
Improve website performance
Analyze visitor behaviour
Remember login or booking preferences
You can disable cookies in your browser at any time
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your information, where legally allowed
Opt out of promotional communications
To make a request, please contact us at info@fourpinevalley.com
7. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors without parental consent
8. Third Party Links
Our website or social media pages may include links to third-party sites. We are not responsible for their privacy practices or content.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this policy or your personal information, please contact: Four Pine Valley, info@fourpinevalley.com, 7802420383, 1518 Highway 633 Onoway AB